Franchisor’s Need to Maximize Their Franchisee Relationships

One Size Does Not Fit All: Franchisors Need to Recognize the Differing Operational Support Needs of Multi-Unit Franchisees

As the landscape becomes ever more competitive, franchisors need to maximize their franchisee relationships more than ever to drive system and unit profitability.  The benchmarking and sharing of data and best practices is critical to this effort.  However, it’s not enough to merely check the box, franchise leadership need to get the most out of the data.  This involves the franchisor providing engaging, and useful, leadership updates and carefully listening

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President Trump Appoints Acting Chairman of the National Labor Relations Board

President Trump Appoints Acting Chairman of the National Labor Relations Board

President Trump has named Philip A. Miscimarra as Acting Chairman of the National Labor Relations Board, replacing former Chairman Mark Gaston Pearce. As Chairman, Miscimarra may issue rulings regarding the National Labor Relations Act, so franchisors should seek to remain informed on any decisions that may impact their status under joint employment laws. Miscimarra served a Board Member of the NLRB since August 7, 2013, after having been nominated by

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Largest Law Firms

For Restaurant Concepts, the Customer is Always Right… Even If They’re Disruptive

For Restaurant Concepts, the Customer is Always Right… Even If They’re Disruptive

A successful franchisor understands that keeping up with the ever-evolving needs and wants of the consumer contributes crucially to the company’s longevity. However, while some changes in taste are simple to identify and implement, others may require a larger, more deliberate shift in business strategy. The Boston Consulting Group has recently cautioned restaurant operators and franchisors of the impending disruption caused by third-party delivery services. Reflective of consumers’ constant desire

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Franchise Round-Up

Franchise executives and professionals recently gathered at the Union League in Philadelphia at the Franchisor Round-Up to discuss what 2017 holds for the franchise industry.  The Round-Up focused on practical changes franchisors can implement to best position their brands for the legal and regulatory uncertainties that lie in the not so distant future. Legislative Update and Outlook The Round-Up discussed the ramifications of Donald Trump’s election, with a focus on

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A Win for Franchising in Pennsylvania

For those of you following the Saladworks v. Workers’ Compensation Appeal Board pending before the Pennsylvania Supreme Court, I’m pleased to report that the Court, after briefing and argument, dismissed the appeal as “improvidently granted”.  This result leaves in place what we thought was well settled law in Pennsylvania that the franchisor is not generally liable for the acts or omissions of its franchisees. This case involved the employee of

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Streamlining the SBA Approval Process with a Universal Addendum

Over the past year, many of our franchisor clients have raised concerns about the length of time that it takes for their FDD and Franchise Agreement to be approved by the Small Business Administration (SBA), which is a requirement to listing a franchisor on the SBA Franchise Registry.  Being listed on the Registry greatly facilitates the approval process for franchisees that seek SBA financing because the franchise agreement doesn’t need

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Considering Whether to Eliminate Tipping at Your Restaurant

Last week at the Restaurant Finance and Development Conference in Las Vegas, a panel of restaurateurs discussed the concept of no tipping at restaurants.The panelists discussed the main benefit of doing away with tipping – that it equalizes pay among restaurant staff.  When tipping is permitted, front of house staff like servers and bartenders can often earn significantly more than the members of the kitchen staff.  This inequality can cause

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Late 2016 Regulatory Update – E-Filing and Risk Factors

As we approach the end of the year, it’s time to start preparing for 2017 FDD updates and the submission of state registration applications.  Every year, the franchise registration states make substantive and procedural changes that affect this process, and franchisors and franchise attorneys that stay on top of these changes are better positioned to minimize the time that it takes to get registered. In a previous blog post, we

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Delayed Revenue Recognition — A New Threat to Franchisor Financials

A recent change in Federal Accounting Standards Board (“FASB”) guidelines threatens to alter the way in which franchisors can recognize initial franchise fees in their audited financial statements.Historically, franchisors have recognized the revenue from initial franchise fees as an asset upon the opening of the franchised unit, as accountants view the initial franchise fee as consideration for the franchisor completing its pre-opening obligations. Until opening, the initial franchise fee would

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